Involving you

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We will:

  • Be open, honest and timely in how we communicate and work with you.
  • Create opportunities for people of all ages, diverse-abilities and especially those who are currently under-represented, to be listened to and involved.
  • Identify and engage with people and communities who may be interested (or impacted) by our health and care programmes.
  • Promote personalised care and involve unpaid carers and families.
  • Support and acknowledge the contribution of individuals through our ICS Reward and Recognition Policy.
  • Give regular feedback on how working with people and communities is making a difference, reinforcing the importance of the ‘we listened, we did – and this is what happened’ approach.

We will:

  • Be open, honest and timely in how we communicate and work with you.
  • Create opportunities for people of all ages, diverse-abilities and especially those who are currently under-represented, to be listened to and involved.
  • Identify and engage with people and communities who may be interested (or impacted) by our health and care programmes.
  • Promote personalised care and involve unpaid carers and families.
  • Support and acknowledge the contribution of individuals through our ICS Reward and Recognition Policy.
  • Give regular feedback on how working with people and communities is making a difference, reinforcing the importance of the ‘we listened, we did – and this is what happened’ approach.

  • Surveys

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    Surveys are one of the more traditional methods we use for gathering Insight from people and communities - we also create surveys to obtain feedback from the people who work across the ICS.

    During the last year we have co-created over 60 surveys; more than one a week; which have resulted in masses of quantitative and qualitative data. We produce bespoke reports recording the feedback received, which are shared with ICS and ICB Programmes and Projects. Some of this work is targeted to particular communities or patient groups, but others are shared publicly on the Get Involved in Gloucestershire pages.

    Here are just a few examples of surveys we have created this year: Community Wellbeing Service - Your views; West Cheltenham Community Engagement - what matters to you? Smoke Free Pregnancies - Experience of Midwives; Smoke Free Pregnancies; Management of non-inflammatory MSK conditions; Bereavement Services and Support; Fit for the Future 2 - Standard and Easy Read versions; IT Workshop - July 2022; and Solutions Appraisal - Non Interventional Cardiology inpatient beds.

  • Involving you - We involve people in a variety of different ways and are open and transparent in our work.

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    NHS Information Bus: The Bus has had a busy year. From April 2022 to March 2023 the it has been out in the community 92 times, engaging with more than 3000 people across the localities of Gloucestershire.


    • Cheltenham – 17 visits including town centre, Winchcombe Show, West Cheltenham and Pittville Park events.
    • Gloucester – 23 visits including the City Centre, Oxstalls Learning Disabilities ‘Big Health Check’, Pride in the Park, Secondary Schools to promote NHS Careers, and Barton and Tredworth areas
    • Forest of Dean – 16 visits including town centres, garden centres and Bathhurst Park show.
    • Stroud – 14 visits including town centre, Stratford Park, Tesco and Dursley.
    • Cotswolds – 12 visits including Stow Market Place, Moreton-in-Marsh market, Cirencester, Farmer’s livestock market.
    • Tewkesbury – 9 visits including town centre, Morrisons and Newent.


    Activities have included:

    Fit For the Future Engagement

    Immunisation – offering Covid and Flu vaccinations

    MacMillan/GRH Urology Cancer support

    Mental Health awareness

    Dying Matters

    Shared Lives

    MacMillan/GRH Skin Cancer support

    Jamaican Independence Day

    Learning Disability Big Health Check

    Older people

    Blood Pressure Checks

    Go Volunteer Glos

    LGBTQ+ Pride events

    Family Safety

    Carers Week

    Healthwatch Gloucestershire

    Let’s Talk

    NHS/Health and Social care recruitment

    Hate Crime

    Black History

    Diabetes


Page last updated: 18 Dec 2023, 05:09 PM