Involving you

One Gloucestershire People’s Panel

“We want to build the relationships needed to deliver better health and care across Gloucestershire so we can support people and communities to improve their lives alongside them.” Mary Hutton, Chief Executive, NHS Gloucestershire

We know we can rely upon very active ‘self-selecting’ people who are prepared, willing and able to take up the many opportunities we currently offer to have their say. What we identified is that we can do more to ensure that we hear the voices of individuals who do not, or cannot, easily tell us what matters to them.

So we asked people: How do you want to be involved? One of the top three ways people said they would like to get involved was through completing surveys… and in response the One Gloucestershire People’s Panel was born!

We recruited a group of just over 1000 local residents to join the new Panel. The people recruited are representative of the Gloucestershire population of approximately 650,000 residents; and it includes individuals who live in priority areas of the county; where people experience greater health inequalities than elsewhere in Gloucestershire or England.

The Panellists’ anonymous feedback is used at a county and a more local level to shape health and care services and support.

• The first survey focussed on: Digital & Information Sharing; Virtual Wards and NHS 111
• The second survey focusses on: Non-medical support for health and wellbeing

The People's Panel Reports are available in the One Gloucestershire People's Panel information on the right of this page

Surveys are one of the more traditional methods we use for gathering Insight from people and communities - we also create surveys to obtain feedback from the people who work across the ICS.

During the last year we have co-created over 60 surveys; more than one a week; which have resulted in masses of quantitative and qualitative data. We produce bespoke reports recording the feedback received, which are shared with ICS and ICB Programmes and Projects. Some of this work is targeted to particular communities or patient groups, but others are shared publicly on the Get Involved in Gloucestershire pages.

Here are just a few examples of surveys we have created this year: Community Wellbeing Service - Your views; West Cheltenham Community Engagement - what matters to you? Smoke Free Pregnancies - Experience of Midwives; Smoke Free Pregnancies; Management of non-inflammatory MSK conditions; Bereavement Services and Support; Fit for the Future 2 - Standard and Easy Read versions; IT Workshop - July 2022; and Solutions Appraisal - Non Interventional Cardiology inpatient beds.

NHS Information Bus: The Bus has had a busy year. From April 2022 to March 2023 the it has been out in the community 92 times, engaging with more than 3000 people across the localities of Gloucestershire.

• Cheltenham – 17 visits including town centre, Winchcombe Show, West Cheltenham and Pittville Park events.
• Gloucester – 23 visits including the City Centre, Oxstalls Learning Disabilities ‘Big Health Check’, Pride in the Park, Secondary Schools to promote NHS Careers, and Barton and Tredworth areas
• Forest of Dean – 16 visits including town centres, garden centres and Bathhurst Park show.
• Stroud – 14 visits including town centre, Stratford Park, Tesco and Dursley.
• Cotswolds – 12 visits including Stow Market Place, Moreton-in-Marsh market, Cirencester, Farmer’s livestock market.
• Tewkesbury – 9 visits including town centre, Morrisons and Newent.

Activities have included: