Pharmacy Services

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Pharmacists can offer advice on a range of illnesses, such as coughs, colds, sore throats, ear infections and aches and pains.

They can also give advice about medicines. This includes how to use your medicine, worries about side effects or any other questions you have.

If they cannot help you themselves, they can refer you to a GP or other health professional.

Treatment from a pharmacist

Pharmacists can suggest treatments that do not need a prescription for a range of conditions.

Most pharmacies can also offer prescription medicine for some conditions, without you needing to see a GP or make an appointment. This is called Pharmacy First.

Conditions they can offer prescription medicine for are:

  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over)
  • earache (aged 1 to 17 years)
  • sore throat (aged 5 years and over)
  • sinusitis (aged 12 years and over)
  • urinary tract infections (UTIs) (women aged 16 to 64 years)
  • shingles (aged 18 years and over)

If you are not within these age ranges, a pharmacist can still offer advice and support decisions about self care treatment with over the counter medicines, but you may need to see a GP for treatment.

If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other health professional if needed. They will also update your GP health record, but your information will not be shared with anyone else.

Pharmacists can offer advice on a range of illnesses, such as coughs, colds, sore throats, ear infections and aches and pains.

They can also give advice about medicines. This includes how to use your medicine, worries about side effects or any other questions you have.

If they cannot help you themselves, they can refer you to a GP or other health professional.

Treatment from a pharmacist

Pharmacists can suggest treatments that do not need a prescription for a range of conditions.

Most pharmacies can also offer prescription medicine for some conditions, without you needing to see a GP or make an appointment. This is called Pharmacy First.

Conditions they can offer prescription medicine for are:

  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over)
  • earache (aged 1 to 17 years)
  • sore throat (aged 5 years and over)
  • sinusitis (aged 12 years and over)
  • urinary tract infections (UTIs) (women aged 16 to 64 years)
  • shingles (aged 18 years and over)

If you are not within these age ranges, a pharmacist can still offer advice and support decisions about self care treatment with over the counter medicines, but you may need to see a GP for treatment.

If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other health professional if needed. They will also update your GP health record, but your information will not be shared with anyone else.

  • Pharmaceutical Needs Assessment Consultation - update August 2025

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    Gloucestershire County Council's consultation on the Gloucestershire Pharmaceutical Needs Assessment is now completed, and the survey is closed. The survey feedback is now being reviewed, and will contribute to the development of the new Pharmaceutical Needs Assessment. This will be published here in due course.

    Gloucestershire County Council's consultation on the Gloucestershire Pharmaceutical Needs Assessment is now completed, and the survey is closed. The survey feedback is now being reviewed, and will contribute to the development of the new Pharmaceutical Needs Assessment. This will be published here in due course.

  • Have your say on the future of pharmacies in Gloucestershire

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    Pharmaceutical Needs Assessment (PNA) Consultation

    This survey is to help Gloucestershire County Council describe the need for pharmaceutical services across Gloucestershire.

    We welcome the views of anyone who uses or would like to use the services offered by community pharmacies, dispensing appliance contractors or dispensing surgeries.

    Responses to the survey will inform the Gloucestershire Pharmaceutical Needs Assessment, which is used to plan and commission future pharmaceutical services.

    Please comment on your experiences over the last 12 months.

    Here is a link to the survey: haveyoursaygloucestershire.uk.engagementhq.com/pharmaceutical-needs-assessment-pna-consultation/surveys/survey-pna-consultation

    The survey can also be made available as a hard copy via post, please contact rachel.howard@gloucestershire.gov.uk or telephone 01452 426466.

    The consultation closes on Friday 21 February 2025, at 5pm.


    Public Health Privacy Notice

    The Public Health team is responsible for improving and protecting the health and wellbeing of the local community. Gloucestershire County Council provides these services through its Public Health Team, and in partnership with several organisations. We need to collect information about you in order to provide these services. For further information, please visit www.gloucestershire.gov.uk/council-and-democracy/data-protection/service-specific-privacy-notices/public-health-privacy-notice/

    Pharmaceutical Needs Assessment (PNA) Consultation

    This survey is to help Gloucestershire County Council describe the need for pharmaceutical services across Gloucestershire.

    We welcome the views of anyone who uses or would like to use the services offered by community pharmacies, dispensing appliance contractors or dispensing surgeries.

    Responses to the survey will inform the Gloucestershire Pharmaceutical Needs Assessment, which is used to plan and commission future pharmaceutical services.

    Please comment on your experiences over the last 12 months.

    Here is a link to the survey: haveyoursaygloucestershire.uk.engagementhq.com/pharmaceutical-needs-assessment-pna-consultation/surveys/survey-pna-consultation

    The survey can also be made available as a hard copy via post, please contact rachel.howard@gloucestershire.gov.uk or telephone 01452 426466.

    The consultation closes on Friday 21 February 2025, at 5pm.


    Public Health Privacy Notice

    The Public Health team is responsible for improving and protecting the health and wellbeing of the local community. Gloucestershire County Council provides these services through its Public Health Team, and in partnership with several organisations. We need to collect information about you in order to provide these services. For further information, please visit www.gloucestershire.gov.uk/council-and-democracy/data-protection/service-specific-privacy-notices/public-health-privacy-notice/

Page last updated: 27 Aug 2025, 11:40 AM