Patient Participation Group Network meeting, 18 May 2026

The Patient Participation Group Network met on Monday 18 May, in person at the Pavilion in Cheltenham and online. Discussions included

• Understanding people’s experiences of the digital ‘front door’ at GP practices, introduced by Kevin Gannaway-Pitts, Senior Programme Manager for Digital Primary Care at NHS Gloucestershire Integrated Care Board. A link to their presentation is here: GP Digital Front Door
• Community Pharmacy as an alternative for patients, introduced by Sian Williams, Gloucestershire Integrated Care System Clinical Lead, Community Pharmacy Integration. A link to their presentation is here: Community Pharmacy in Gloucestershire
• Translation and interpretation for patients at GP practices, introduced by Caroline Smith, Senior Manager, Engagement & Inclusion at NHS Gloucestershire Integrated Care Board. A link to their presentation is here: Translation and interpretation services

Members also shared thoughts and ideas about the things they valued about the PPG Network, in particular the opportunities it offered people to have a collective voice, to share good practice and learn from each other, and to learn more about health service provision.